About Maid Brigade of Rockville

Why Choose Maid Brigade of Rockville?

We're DMV Locals, Too!

We have lived in Montgomery County for more than 40 years, so we truly understand the madness of life in the DMV. We absolutely love Maryland and all its beautiful history and diversity. We love the transformational aspect of what we do so much that we have expanded into a side-project of a full restoration of a 1770s farm and farmhouse in Brookeville. And, because giving back to our community is very important to us, we proudly support local charitable organizations and events, including One Montgomery Green, Poolesville Green, The Rainbow Place, Manna Food Center, and Bikes for the World.

We aren’t just any cleaning service

  • We are leaders in healthy, high-quality home care. From day one, our focus has been on security, reliability, and unmatched quality.
  • An Award-Winning Heritage: Rachel, who owns and operates Maid Brigade here in Montgomery County, fell in love with cleaning in 1989 and took the helm of Maid Brigade in 1994, instantly winning the national Rookie of the Year award.
  • The Best of the Best: Our dedication to excellence didn't stop there. We are incredibly proud to have been named the national Franchise of the Year in both 2001 and 2015, proving that our standard of service truly is top-tier.
  • The Gold Standard in Green Cleaning: In 2007, Maid Brigade became the first national, green-certified house cleaning company. This means that our cleaning actively improves your indoor air quality.
  • Cutting-Edge Health & Safety: We will never stop evolving. We updated our protocols with hospital-grade electrolyzed water and advanced pathogen training, ensuring your home is as safe and sanitized as it is beautiful.

Ready to Breathe Easier?

Whether you are ready to schedule your first cleaning, or you simply have a few questions about how our cleaning service works. We are more than happy to assist you with a completely free, no-obligation cleaning quote. Let us help your home feel cleaner, healthier, and happier. We absolutely cannot wait to help you!

Our Values

We're Dependable

We build trust with reliable service and consistent results.

We’re Caring

We treat our clients and our employees like friends and family.

We’re Innovative

We continually offer better, healthier options for customers, employees, and homes.

Committed to Providing Green and Reliable Home Cleaning Services

Maid Brigade is passionate about the safety, health, and appearance of the homes we care for. As an innovative residential cleaning service, we are a partner for busy people who love the feeling of a clean and disinfected home.

Using the Annihilare OSG technology, we can provide the safest and most effective cleaning to keep you, your home and your family safe, clean and as healthy as possible using the best cleaning process in the industry.  Feel free to check it out and we think that you will agree; your home will be cleaner than it has ever been with Maid Brigade at your service!

A Team You Can Count On

We have wonderful women and men working for us who are upstanding members of their communities. Prior to joining our team, they undergo a thorough interview process to ensure that each member of the team will positively contribute to the established culture. You can also rest easy knowing our cleaning teams are also bonded and insured which means that you don’t have to worry if there’s an accident.

Rachel & Duane

Business Owners

Rachel and Duane Epperly have owned and operated Maid Brigade since 1994. Rachel started cleaning in 1989 and learned from the bottom up on how to clean and take care of customers.  She has spent her whole career either cleaning, managing or owning a cleaning business. That experience helps bring the best house cleaning service to you more than 30 years later. Duane’s specialty is IT and tech support. He helps keep us on the cutting edge of computer integration. They both remain active in the business.

Mercy

Manager

Mercy Garcia is Maid Brigade’s main manager. She has been with us since 2010 and has helped shape us into a reliable, quality centric, and hard-working business. She has a handle on most everything including scheduling, customer service, sales and managing the staff. She has a great team to back her up too.

Lashae

Manager

LaShae Lawton is Maid Brigade’s manager in the Frederick office. She started cleaning in 2008 and worked her way up with Maid Brigade. Her experience in the field helps her understand how to understand your expectations and train the field staff to meet those expectations. She handles a lot of our sales, customer service, scheduling and inspections.

Aura

Field Manager

Aura Comayagua is our field manager. Her focus is to hire, train and maintain our excellent standards of cleaning. She is often the person you will see in your home checking on first time cleanings, regular spot inspections, quality checks, and in-home estimates. Aura has been with Maid Brigade since 2002 and managed her own team for a long time before becoming the lead field manager.

Field Staff

Many new customers are concerned and inquire about the well-being of our cleaning staff. It warms our hearts to know that you are taking time to read about our crews who mean so much to us. And we know that our efforts are making a positive impact. We are delighted to share our commitment to the welfare of our cleaning staff that goes beyond the basics.

Here are some highlights of the benefits we offer:

  • Competitive Wage: Our cleaning staff earns a significant rate for their hard work. We ensure they receive a competitive wage, making sure they meet mandatory minimum and overtime wages. This is a distinction from some cleaning services that designate staff as “contract workers” to evade responsibilities. We categorize our cleaning staff as employees, taking full responsibility for compliance with DOL wage requirements and covering their worker’s compensation.
  • Annual Raises: Raises are a vital part of our commitment and are done each year when we review the customer rates and assess price increases as needed.
  • Bonuses: In recognition of their outstanding efforts, our cleaning staff receives a year-end bonus as a token of appreciation. In addition to the year-end bonus, we provide another bonus in May, recognizing and appreciating our cleaning staff’s efforts twice a year.
  • 401k Program with Company Match: To support their long-term financial goals, we provide a robust 401k program that includes a company match.
  • Paid Holiday, Sick, and Vacation Time Off: Our cleaning staff enjoys the benefits of paid time off during holidays, for sickness, plus additional time for well-deserved vacations.
  • Healthcare Coverage: We do provide health insurance, which our staff can elect, although many choose to take advantage of the reduced family rates available through the Obamacare ACA program. We also offer access to reduced dental and vision insurance, along with STD and LTD insurance at no cost to them.
  • Employee Appreciation Day: We host an Employee Appreciation Day over the summer, where our staff can bring their families, showing our gratitude for their dedication.
  • Supplied Resources: We provide all their necessary cleaning supplies, uniforms, and even cars for our staff to use at NO COST to them. Unlike some services that charge for these essentials or require employees to provide them, we prioritize removing such financial burdens from our team.

Your concern for our staff is well-placed. Unfortunately, there are many shady companies that sidestep laws to avoid extra costs, often at the expense of the employee. We want to assure you that we do not engage in such practices.

Our dedicated staff, some of whom have been with us for decades, is a testament to our commitment to creating a supportive and fulfilling work environment. While our dedication to fair wages and comprehensive benefits may make us more expensive than other services, we believe it’s a worthwhile investment in the well-being and satisfaction of our team.

Regular cleanings create a consistent level of cleanliness.

Dust, dirt and clutter accumulate over time. The best way to combat it
is with regular, consistent cleanings. This creates cleaner, healthier, and great looking homes.

Below is our standard cleaning routine for all clients. Please take a moment to review it to be sure that it meets your needs perfectly. If there are any changes we should make to this list to fit your home, please let us know.

Kitchen

  • Clean all countertops
  • Clean outside of refrigerator
  • Clean outside of dishwasher
  • Clean stove top and drip pans
  • Wipe off small appliances
  • Dust baseboards
  • Dust light fixtures
  • Spot clean cabinets
  • Spot clean window above kitchen sink
  • Clean sink and faucets
  • Clean outside of oven
  • Clean inside & outside of microwave
  • Wipe off table and chairs
  • Dust windowsills
  • Sweep and wash floor
  • General tidying
  • Disinfect with PUREMist System

Bathrooms

  • Clean shower and tub enclosure
  • Clean & disinfect inside and outside of toilet
  • Clean mirrors
  • Clean soap dishes
  • Dust baseboards
  • Dust windowsills
  • Empty wastepaper baskets
  • Dust light fixtures
  • Clean and polish chrome
  • Clean vanity and sink area
  • Spot clean cabinets
  • Sweep and wash floor
  • Fold towels
  • General tidying
  • Disinfect with PUREMist System

General

  • Vacuum carpeted areas/Clean Hardwood Floors
  • Remove cobwebs
  • Vacuum upholstered furniture in family/TV room
  • Lightly dust window blinds
  • Dust knickknacks
  • Dust furniture
  • Dust windowsills
  • Dust most light fixtures
  • Dust baseboards
  • Wipe doorknobs and light switches
  • Make beds (if unmade)
  • Disinfect with PUREMist System

Perfectly clean

If you love keeping your home immaculate, then consider some of our optional deep cleaning tasks. The best part is you can customize it to your specific needs. Just contact our office and we will be happy to provide a quote for additional services.

Kitchen

  • Clean inside freezer
  • Clean/disinfect inside empty kitchen cabinets and drawers
  • Clean/disinfect inside refrigerator
  • Clean oven (circle regular or self-cleaning)
  • Clean area above kitchen cabinets & decorator items (height permitting)
  • Clean under the stove top (area beneath drip pans)
  • Clean under exhaust fan/hood
  • Wash Cabinets
  • Remove items from cabinets, replace shelf paper, clean inside, and replace items
  • Wash out wastebaskets
  • Wash baseboards
  • Spot clean walls (depending on paint type)
  • Wash doorframes and windowsills
  • Wash interior windows
  • Hand wash dishes or load dishwasher

Bathrooms

  • Clean/disinfect inside empty bathroom cabinets & drawers
  • Remove items from cabinets, replace shelf paper, clean inside,
and replace items
  • Wash cabinets
  • Spot clean walls (depending on paint type)
  • Wash doorframes and windowsills
  • Wash interior windows

General

  • De-cobweb with HEPA filter vacuum attachment
  • Wash ceiling fans
  • Clean interior French doors
  • Clean out fireplace (must be unused for minimum of 72 hours prior to cleaning)
  • Vacuum window blinds with HEPA filter vacuum
  • Move furniture to clean under & behind (weight permitting; items must have sliders to protect floors)
  • Take down and wash light fixtures
  • Polish silver
  • Remove books from bookshelves to clean
  • Remove CDs or DVDs from storage shelves to clean
  • Roll up area rugs to clean beneath
  • Spot clean walls for dog rubbings or handprints (depending on paint type)
  • Vacuum bedding or mattresses with HEPA filter vacuum
  • Vacuum cold air returns and heater vents (not ductwork) with HEPA filter vacuum
  • Vacuum curtains with HEPA filter vacuum
  • Vacuum stuffed animals and toys with HEPA filter vacuum
  • Vacuum upholstered furniture
  • Wash baseboards
  • Wash doorframes and windowsills
  • Wash interior windows
  • Wash wood paneling
  • Broom sweep garage
  • Broom sweep porches

Other Things People Ask Us

Yes! Every Maid Brigade of Rockville team member is a direct W-2 employee of our company, never an unvetted independent contractor. All employees meet strict hiring and training standards, are fully insured and bonded, and are covered by comprehensive Workers' Compensation insurance. They arrive in official uniforms driving marked company cars, and most importantly, we are proud to say that our average Team Member has been with us for over 7 years!

No, our teams arrive at your home fully equipped with our proprietary system. We use on-site generated electrolyzed water cleaning solutions and disinfectants, green-certified floor cleaners, and green-certified dish soap, with zero caustic acids or alkalis. We pair color-coded, anti-bacterial microfiber cloths (which prevent cross-contamination) with 4-level HEPA-filtration vacuums certified by the Carpet and Rug Institute's Green Label program, proven to remove up to 3x more allergens than standard vacuums.

We are human after all, and your complete satisfaction is our priority! If you feel that any area or item we cleaned is unsatisfactory, simply notify our Rockville office and we will return within 1 business day to re-clean the area at no additional charge.

Yes, unmanned entry is our preferred method and eliminates the need for you to wait at home! Most of our customers use our free key service, where your house key is anonymously number-coded and locked in our office safe every night. Alternatively, if you use a smart lock, keypad door code, or lockbox, we can easily access your home without you needing to be there or handing over a physical key.

Our teams are highly experienced working around household pets and are trained to watch doors carefully when entering and exiting your home. Most dogs quickly learn who we are, greet us at the door, and head to their favorite spot (while cats usually supervise from under the bed!). Please let our office know if you have a pet, and if your pet tends to be anxious or nervous around visitors, we recommend keeping them in a separate, comfortable area away from the cleaning crew.

If you have special valuables, heirlooms, or irreplaceable items, please tuck them away inside a glass-fronted cabinet or instruct our office not to touch them. Furthermore, a closed door is your signal to our team not to enter or clean that room (if a door is closed simply to contain a pet, let our office know so we can add a note to your team's paperwork). Finally, for our employees' physical safety, team members are not permitted to lift or move objects weighing over 25 pounds.

What Our Customers Have To Say

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Christina Keller profile picture
Christina Keller
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The ladies arrived on time and went right to work. My place looked fantastic and ready for an open house. I would use them again!
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Aimee Ottone profile picture
Aimee Ottone
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They were completely hardworking and professional. Our house hasn't been this clean in years!
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Tyler Phillips profile picture
Tyler Phillips
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The maids were timely, friendly and did an outstanding job on my apartment.
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Alvin Auerbach profile picture
Alvin Auerbach
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I had not kept up with the cleaning. The Maid Brigade team made it very clean.
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Michael Adams profile picture
Michael Adams
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Fantastic job. House looked better than new

Our Purpose

Maid Brigade is an expert house cleaning company that improves the quality of life for every customer through reliable, meticulous services and caring customer relationships.

We serve people who value their time and care about their health. We take pride in ensuring their home is clean, safe, and well cared for by our teams.

Since 1979, Maid Brigade has led the house cleaning industry by constantly pursuing better, safer cleaning solutions.

Clean Home. Comfortable Living.

The effect of a clean home goes beyond the surface. It’s inviting and gives a sense of comfort.

Smiling mother drying her young child with a towel in a bright bathroom
Professional house cleaner wiping down a bathtub with a green microfiber cloth

Our Caring

Every year Maid Brigade makes charitable contributions, including monetary donations, volunteering, and providing services to support various initiatives that benefit the community, environment, and specific groups in need. By sharing our philanthropic efforts, we hope to inspire individuals and businesses alike to create a more sustainable future and enhance the lives of those in need.

AMIkids

Ascension Sacred Heart Emerald Coast Hospital

The Boys & Girls Clubs

Children’s Advocacy Center

Children in Crisis

Children’s Volunteer Health Network

Ellison McCraney Ingram

Emerald Coast Autism Center

Habitat for Humanity

Hemophilia of Georgia

Jumonville Family Children’s Fund

Mental Health Association in partnership with the United Way Agency

Opportunity Place

Point Washington Medical Clinic

Shelter House

The Arc

Westonwood Ranch

Youth Village